Privacy Policy

Last updated: May 2026

1. Introduction

ProductQuant Pty Ltd ("ProductQuant", "we", "us", "our") operates Property Lead Gen AU (property.productquant.dev). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, phone number, agency name
• Lead criteria: target suburbs, property types, price ranges, buyer profiles
• Payment information: processed securely through our payment provider (Stripe)
• Communications: enquiries, support requests, feedback

2.2 Information We Collect Automatically

• Usage data: pages visited, features used, time spent
• Device information: browser type, operating system, IP address
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and maintain our lead generation service
• To match buyer signals against your configured criteria
• To process payments and manage your account
• To communicate with you about your account and service updates
• To improve our AI algorithms and lead quality
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who help us operate (cloud hosting, payment processing, email delivery)
• Legal authorities when required by law
• Business partners only with your explicit consent

5. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, and regular security audits.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. After account closure, we retain data for 90 days before permanent deletion, unless required otherwise by law.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

8. Cookies

We use essential cookies for authentication and service operation. Analytics cookies are used only with your consent. You can manage cookie preferences through your browser settings.

9. International Data Transfers

Your data may be processed on servers located in Australia, the United States, and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place for cross-border data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or through our service. Continued use after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related enquiries, contact us at [email protected] or through our contact page.