How is this different from Realestate.com.au leads?
Realestate.com.au delivers every enquiry that comes through — including window shoppers, renters, and people who enquired on a whim weeks ago. We verify each lead's buying intent across 14+ platforms, confirm pre-approval status, and only deliver qualified buyers who are actively searching within your target criteria. The difference isn't in the number of leads — it's in the quality. Our clients close 1 in 8 leads vs. 1 in 40 from traditional portals.
What does "lead quality guarantee" mean exactly?
If any lead we deliver doesn't meet our verified quality criteria — confirmed pre-approval or financing capacity, active property search history within 30 days, verified contact information, and genuine buying intent — you don't pay for that lead. We refund the cost of that lead credit. Your first 5 leads are always free to evaluate with no obligation.
How long until I receive my first leads?
Most agencies receive their first qualified leads within 48 hours of setup. Our AI begins scanning immediately once your criteria are configured. The onboarding process takes approximately 30 minutes via a video call where we help you define your target suburbs, buyer profile, price range, and lead preferences.
What areas do you cover?
We currently cover all major Australian metro areas including Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Newcastle, and Canberra. Regional coverage is expanding based on demand. Contact us to check if your specific suburb or region is covered — if it's not, we'll add it to our expansion roadmap.
What if a lead isn't interested when I call?
If a lead expresses no interest when you contact them, we flag that lead in our system and refund the lead credit under our quality guarantee. Our scoring accuracy improves over time as we learn which signals correlate to genuine buyers in your specific area. This feedback loop means your lead quality gets better every month.
Do you offer a free trial?
Yes. Every plan includes a 14-day free trial with no credit card required. You'll receive your first 5 leads free with no obligation. If you're not satisfied after the trial, cancel anytime with no penalty. We're confident you'll see the difference in lead quality.
Can I integrate with my existing CRM?
Yes. Growth and Pro plans include CRM integration with popular platforms including Salesforce, HubSpot, Pipeline CRM, and Rex. We also offer API access for custom integrations on the Pro plan. Setup typically takes less than a day with our integration team.
Can I cancel anytime?
Absolutely. There are no lock-in contracts on any plan. You can cancel your subscription at any time with no penalty. If you cancel during your 14-day free trial, you won't be charged anything. If you cancel after that, your access continues until the end of your billing period.
How is my data protected?
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs). We never sell your data or lead information to third parties. Full details are available in our Privacy Policy.
What happens if I need more leads than my plan allows?
You can upgrade your plan at any time. If you're on a Starter or Growth plan and need more capacity mid-month, we'll prorate the upgrade. Pro plan users get unlimited leads with no caps. Most agencies start on Growth and upgrade to Pro within 3 months as they see the results.
